Est. in the Back Room
Open the account menu (your initials, top right) and scroll to the bottom — account deletion is available directly there, no need to email us.
Purchases sync automatically within a few moments. If it doesn't update, open the Go Pro screen and tap Restore Purchases. If it's still wrong after that, email us with the Apple ID email you purchased with.
Subscriptions are managed through Apple, not in the app. Go to Settings → [your name] → Subscriptions on your iPhone to cancel or change your plan.
Yes — sign in with the same account and your humidor, history, and Pro status all carry over.
Yes. In History, tap Edit on that smoke and choose Delete this smoke. If you never smoked the cigar, you can tick the box to put it back in your humidor.
Friends you've shared your humidor with can see the star rating you give each cigar, and nothing else about your smokes. Ratings can also count toward an anonymous community figure. It never shows your name, and nothing appears until enough people have rated a cigar. See the privacy policy for the details.
Tap your initials (top right), then Privacy, and switch off Include my star ratings in anonymous community averages. It takes effect immediately.
They need to sign up with the exact email address you shared with. Once they do, your humidor appears under Friends. On the Friends tab, an address marked Invite pending hasn't joined yet, and Send invite lets you text or email it to them.
Email us a description of what happened, and a screenshot if you can — that's the fastest way for us to track it down.