Est. in the Back Room

The Tipsy Steward Cigar Lounge

Support

Get in Touch

For account issues, billing questions, or anything else —

support@tipsysteward.com

How do I delete my account?

Open the account menu (your initials, top right) and scroll to the bottom — account deletion is available directly there, no need to email us.

I subscribed to Pro but the app still shows Free.

Purchases sync automatically within a few moments. If it doesn't update, open the Go Pro screen and tap Restore Purchases. If it's still wrong after that, email us with the Apple ID email you purchased with.

How do I cancel my subscription?

Subscriptions are managed through Apple, not in the app. Go to Settings → [your name] → Subscriptions on your iPhone to cancel or change your plan.

Can I use the app on more than one device?

Yes — sign in with the same account and your humidor, history, and Pro status all carry over.

Something's broken or looks wrong.

Email us a description of what happened, and a screenshot if you can — that's the fastest way for us to track it down.